Updated: December 27th, 2022
Effective: December 27th, 2022
By signing up for, accessing, and using the website at https://vocalmatic.com ("Website"), owned and operated by Enactics Inc. ("Enactics Inc.", "our", "us", "we")., you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. Vocalmatic is herein referred to as the Website. By signing up, you become a User ("User") of Vocalmatic.
Vocalmatic is owned and operated by Enactics Inc., its subsidiaries and affiliates (the "Company"). In the Terms and Conditions, "you", or "your" refers to any User of https://vocalmatic.com, and if you are under the age of majority, it also includes your parent or legal guardian. The Terms and Condition are a contract between you and the Website and Company and apply to all Users of Vocalmatic.
In no event shall Vocalmatic, its suppliers, affiliates, and subsidiaries be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Vocalmatic's website, even if Vocalmatic or a Vocalmatic authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Vocalmatic's website could include technical, typographical, or photographic errors. Vocalmatic does not warrant that any of the materials on its website are accurate, complete or current. Vocalmatic may make changes to the materials contained on its website at any time without notice. However Vocalmatic does not make any commitment to update the materials.
Vocalmatic has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Vocalmatic of the site. Use of any such linked website is at the user's own risk.
Vocalmatic may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of Ontario, Canada and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
The Website, Vocalmatic, is integrated with and powered by Google Speech-to-Text. By accepting the terms of service outlined for the Website, you agree to be legally bounded by the Google Cloud Consent Addendum outlined here and accept the terms therein, titled the "Terms for Opt-in for Data Logging", and any future updates to the Consent Addendum in perpetuity.
We do not issue refunds based on transcription accuracy. Automatic transcription depends on many factors, such as audio quality, and we cannot guarantee transcription accuracy. Please use the 30 minutes automatic transcription free trial to familiarize yourself with automatic transcription and see if it's the best option for you. by purchasing, you agree to these terms.
For Vocalmatic subscription plans, both monthly and yearly plans, you agree that all sales are final. There are no refunds based on transcription accuracy, as stated above. If you cancel before the anniversary date of your subscription plan, you will not be charged on the anniversary date of your subscription. If you cancel before the anniversary date of your subscription plan, you will not get a refund on the remaining days or months left on your subscription, as all sales are final. The same applies for monthly subscription plans: if you cancel before the renewal date, you will not be charge on the renewal date and you will not get a refund on the remaining days left of your subscription. You will still have access to Vocalmatic until that date. When purchasing a Vocalmatic subscription plan, you agree that you have used the free 30 minutes of automatic transcription as a trial to determine if automatic transcription is for your use case.
Free Tier users of the 30 minutes free trial will have their audio files expire and be deleted from our servers in 5 days from creation. For hour package purchases, audio files will expire and be deleted in 90 days from creation. For monthly subscriptions, audio files will be accessible indefinitely, until a subscription is cancelled, at which point the audio files will expire and be deleted in 90 days.
13.1 Fair Use. Upon purchasing a subscription to Vocalmatic Unlimited ("Vocalmatic Unlimited"), you will receive unlimited, daily fair use ("Fair Use") (Fair Use is subject to our discretion and can change without notice). We reserve the right to monitor use of Vocalmatic Unlimited, and if we determine unfair, over-use of Vocalmatic Unlimited, going beyond the Fair Use threshold, that is equivalent to High Volume (as defined below, 14.), we will inform you and provide you with the option to purchase a High Volume plan.
13.2 Fair Use does not accrue and resets every billing period (monthly or yearly).
13.3 If your usage of Vocalmatic Unlimited puts system integrity at risk due to over-use i.e. you upload a large volume of files in a short period of time, Vocalmatic reserves the right to limit, suspend, and/or throttle your access to the service to ensure system integrity for all our customers.