Effective: July 1st, 2020
Last Updated: July 1st, 2020
By signing up for, accessing, and using the website at https://vocalmatic.com ("Website"), owned and operated by Enactics Inc. ("Enactics Inc.", "our", "us", "we")., you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. Vocalmatic is herein referred to as the Website. By signing up, you become a User ("User") of Vocalmatic.
Vocalmatic is owned and operated by Enactics Inc., its subsidiaries and affiliates (the "Company"). In the Terms and Conditions, "you", or "your" refers to any User of https://vocalmatic.com, and if you are under the age of majority, it also includes your parent or legal guardian. The Terms and Condition are a contract between you and the Website and Company and apply to all Users of Vocalmatic.
Permission is granted to temporarily download one copy of the materials (information or software) on Vocalmatic's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Vocalmatic's website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Vocalmatic at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Vocalmatic's website are provided on an 'as is' basis. Vocalmatic makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Vocalmatic does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall Vocalmatic, its suppliers, affiliates, and subsidiaries be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Vocalmatic's website, even if Vocalmatic or a Vocalmatic authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Vocalmatic's website could include technical, typographical, or photographic errors. Vocalmatic does not warrant that any of the materials on its website are accurate, complete or current. Vocalmatic may make changes to the materials contained on its website at any time without notice. However Vocalmatic does not make any commitment to update the materials.
Vocalmatic has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Vocalmatic of the site. Use of any such linked website is at the user's own risk.
Vocalmatic may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of Ontario, Canada and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
The Website, Vocalmatic, is integrated with and powered by Google Speech-to-Text. By accepting the terms of service outlined for the Website, you agree to be legally bounded by the Google Cloud Consent Addendum outlined here and accept the terms therein, titled the "Terms for Opt-in for Data Logging", and any future updates to the Consent Addendum in perpetuity.
We do not issue refunds based on transcription accuracy. Automatic transcription depends on many factors, including audio quality, and we do cannot guarantee transcription accuracy. Please use the 30 minutes of free trial to familiarize yourself with automatic transcription and see if it's the best option for you. If you have any questions, please get in touch with us.
Free Tier users of the 30 minutes free trial will have their audio files expire and be deleted from our servers in 5 days from creation. For hour package purchases, audio files will expire and be deleted in 90 days from creation. For monthly subscriptions, audio files will be accessible indefintely, until a subscription is cancelled, at which point the audio files will expire and be deleted in 90 days.
13.1 Fair Use. Upon purchasing a subscription to Vocalmatic Unlimited ("Vocalmatic Unlimited"), you will receive unlimited, daily fair use ("Fair Use") (Fair Use is subject to our discretion and can change without notice). We reserve the right to monitor use of Vocalmatic Unlimited, and if we determine unfair, over-use of Vocalmatic Unlimited, going beyond the Fair Use threshold, that is equivalent to High Volume (as defined below, 14.), we will inform you and provide you with the option to purchase a High Volume plan.
13.2 Fair Use does not accrue and resets every billing period (monthly or yearly).
13.3 If your usage of Vocalmatic Unlimited puts system integrity at risk due to over-use i.e. you upload a large volume of files in a short period of time, Vocalmatic reserves the right to limit, suspend, and/or throttle your access to the service to ensure system integrity for all our customers.
Our High Volume Plan is available to customers that exceed the Unlimited Fair Use threshold and expect to transcribe a high volume amount of files using Vocalmatic.